Refund and Cancellation Policy

This Policy sets out the terms under which Global Insight offers refunds or cancellations for any paid products or services it may make available through the website giexecutivetransportation.com or associated channels.

1. Scope

Global Insight is primarily a free editorial publication. The core content of the website and the newsletter are made available without charge, and this Policy therefore applies only where you have entered into a paid transaction with us. Examples of paid products that this Policy would cover include digital downloads, paid archives, event tickets, subscriptions, or licensed content. Where no paid transaction has occurred, this Policy is informational only.

2. Digital products

If you purchase a digital product, such as a PDF guide or a paid archive access, you may request a full refund within fourteen days of purchase, provided you have not downloaded more than one file from the product. To request a refund, email refunds [at] giexecutivetransportation.com with your order confirmation number. Approved refunds are issued to the original payment method within ten business days.

3. Subscriptions

Any paid subscription may be cancelled at any time from your account or by email. Cancellation stops future billing. Amounts already paid for the current billing period are not refunded on a pro rata basis unless required by applicable consumer law. You retain access to subscription content until the end of the billing period for which you have paid.

4. Statutory rights

Nothing in this Policy limits your statutory rights as a consumer. In the European Union and the United Kingdom, consumers generally have a fourteen day cooling off period for online purchases of goods, which may not apply to digital content once delivery has begun and you have consented to that delivery. In the United States, consumer protections vary by state.

5. Third party bookings

Global Insight does not sell flights, hotels, tours, or other travel products. If you have booked a travel product with a third party after reading a Global Insight article, refunds and cancellations for that booking are governed by the terms of the relevant third party. Global Insight cannot assist with a refund from a third party seller.

6. Chargebacks

If you believe a charge from Global Insight is incorrect, please contact us before initiating a chargeback with your card issuer. Most disputes can be resolved directly and more quickly through our support channel.

7. Contact

For refund or cancellation requests: refunds [at] giexecutivetransportation.com. For general questions about this Policy: legal [at] giexecutivetransportation.com.